Job Details

Entry level specialized shift work in receiving requests for information and services, and monitoring the airport's automated security system; and related work as required.

EITHER: One (1) year of experience as an emergency services dispatcher (Police, Fire, EMS, Aviation or a closely related field).

OR: Thirty (30) semester hours from an accredited college or university.*

* Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes, however credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.

This is an original entrance examination.

Note: Candidates must pass a personal, criminal, and employment background check required under federal regulations.

This position requires a one (1) year probationary period. During the probationary period applicants must demonstrate proficiency in the use of a computer keyboard, the ability to articulate clearly, work well with others, follow instructions and maintain the ability to perform all job duties under stress.

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY.

DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.

BACKGROUND CHECK: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check. Employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.

WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.

SUBSTANCE ABUSE TESTING: The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening.

A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications.

GOOD MORAL CHARACTER is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory.

IMPORTANT: Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination.

VETERANS PREFERENCE: On original entrance examinations, veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form.

HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education.

EXPERIENCE: Applicants will not receive credit for unpaid work unless specified on the job announcement.

OFFERS OF EMPLOYMENT OR PROMOTION: Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification.