Job Details

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Description

Summary / Job Purpose

Audits, balances, and reports on the various areas of the hotel to provide accurate financial information on the hotel's operational performance for the day. Oversees front office, front desk operations during the overnight shift.

Responsibilities & Job Duties

• Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
• Tracks room revenues, occupancy percentages, and other front operating statistics.
• Prepares summary of cash, checks, and credit card activities, reflecting the hotel's financial performance for the day.
• Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
• Verifies all account postings and balances.
• Summarizes results of operations and prepares reports for management.
• Performs duties of the front desk agent.
• Performs other duties as assigned.

Requirements

Qualifications - Education, Experience, & Skills

• High school diploma or equivalent.
• Accounting background preferred.
• Previous hotel experience desired.
• Strong customer service orientation and skills.
• Present a professional image and communicate well with both guests and employees.
• Ability to operate front office equipment and computers.
• Ability to compile facts and figures.
• Understanding principles of auditing, balancing, and closing out accounts.
• Ability to work a flexible schedule, including weekends and holidays.

Working Conditions

Hours will vary. The position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motions. Works primarily in a climate-controlled setting.

The incumbent may have to lift items up to 45 lbs.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Accounting