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Job Details

Front Desk Representative

  2025-08-31     The Ward Law Group, PL     New Orleans,LA  
Description:

Job Description

Job Description
We are seeking a professional and personable Front Desk Representative to be the first point of contact for our clients and visitors. This role is vital in creating a welcoming and organized environment, ensuring that every interaction reflects our company's values and professionalism. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage front desk operations efficiently.

Responsibilities

  • Greet and assist clients, visitors, and staff in a professional and friendly manner.

  • Manage incoming calls, emails, and messages, directing them to the appropriate departments.

  • Schedule and coordinate appointments, meetings, and conference room usage.

  • Maintain the reception area's cleanliness and organization.

  • Handle incoming and outgoing mail and packages.

  • Assist with basic administrative tasks as needed.

  • Ensure security protocols are followed for all visitors and deliveries

Qualifications:
Qualifications

Qualifications

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred).

  • Proven experience in a front desk, receptionist, or customer service role.

  • Excellent verbal and written communication skills.

  • Strong organizational and multitasking abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Professional appearance and demeanor.

Additional Information

Benefits

  • Competitive salary ($50,000 - $55,000 per year).

  • Opportunities for professional growth and career advancement.

  • Health, dental, and vision insurance.

  • Paid time off and holidays.

  • Supportive and collaborative work environment.


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