Job Details

Salary : $2,432.00 - $4,375.00 Monthly
Location : Metairie, LA
Job Type: Classified
Job Number: RCA-212###-####25-HC
Department: LWC Workforce Support & Training
Division: Office of Workforce Development
Opening Date: 09/02/2025
Closing Date: 9/8/2025 11:59 PM Central

About this Job
Office of Workforce Development
Division: Louisiana Rehabilitation Services
Location: Metairie, LA

This Rehabilitation Counselor-Associate is an experienced position responsible for providing caseload support to Rehabilitation Counselors by relieving them of paraprofessional, non-counseling duties in order to improve long-term employment outcomes for consumers. Travel may be required for this position and must be performed as needed.

The Office of Workforce Development (OWD) is a key division of the Louisiana Workforce Commission, managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state's economic growth.

Louisiana Rehabilitation Services (LRS) assists persons with disabilities in their desire to obtain, maintain, or advance in competitive integrated employment and achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.

Mission
We are dedicated to empowering Louisianans to achieve self-sufficiency, supporting businesses with skilled talent, fostering a thriving workforce, and strengthening our communities across the state.

Vision
Every individual is provided with the skills and opportunities needed to pursue meaningful and fulfilling careers, and every employer thrives with access to a highly skilled workforce.

For more information, please visit this website link: Louisiana Rehabilitation Services.
Minimum Qualifications

One year of experience in social services, health insurance claims processing, employee benefits, an allied health field, medical records, or interviewing, screening, or admitting patients to a health care facility; OR

Thirty semester hours earned from an accredited college or university.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:

• Performs initial intake activities, obtaining information from the consumer for the counselor.
• Administers the day-to-day details of individually assigned cases and follows up with contacts.
• Receives telephone calls from vendors, consumers, etc., and relieves the counselor of routine matters and updates in case records.
• Prepares and processes authorizations in AWARE for training programs and support services.
• Receives and screens information from potential consumers and provides consumers with proper forms and information regarding the rehabilitation process.
• Independently contacts consumers who have lost contact with the agency to inquire about their status and the possibility of resuming services.
• Contacts job-ready consumers to determine whether intervention or assistance is needed.
• Meets periodically with workgroup colleagues regarding the problems and needs of the consumers (i.e., periodic workgroup meetings, periodic case review meetings, and regional meetings).
• Other duties as assigned, and travel must be performed as required.

Position-Specific Detail:Location: Metairie, LA
Appointment Type: Probational/Job Appointment/Promotional/Detail to Special Duty
How to Apply:
No Civil Service test score is required to be considered for this vacancy.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy, contact:
Heather Courville...@lwc.la.gov

The Louisiana Workforce Commission is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-###-####
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01

Do you have any experience with data entry?

• Yes
• No

02

Do you have any work experience assisting in caseload management?

• Yes
• No

Required Question