Four Seasons - 2 Canal Street - Responsibilities: Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room; Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services; Assist guest to their appointments as they relate to the Spa services; Assist guests with use and set-up of fitness machines, croquet, tennis equipment, Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.); Clean and stock waiting area