Four Seasons - 2 Canal Street - Responsibilities: Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room; Handle guest interactions with hospitality and professionalism; resolve customer complaints; assist customers in all inquiries; Assist guests with appointments as they relate to spa services; Assist guests with use and setup of fitness machines and locker rooms; Liaise/introduce guests to spa services practitioners (massage therapists, fitness instructors, etc.); Clean and stock waiting area