Five Below - 1500 Westbank Expressway - Responsibilities: Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience; Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation; Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance; Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service