SP Plus - - Responsibilities: Meets and greets airport patrons at loading platform and provides assistance with baggage, information and directions associated with the operation and other airport services provided; Communicates with Dispatcher and/or Supervisor on matters related to the operation and facilitation of service for the traveling public; Maintains orderly queuing and boards passengers according to designed procedures; Assists in providing timely rotation of buses through utilization of orderly passenger queuing techniques; Maintains open line of communication with patrons and provides timely updates of information