Job Details

Metairie, LA

Order: 1278095

Order Type : TempToFT

A large logistics company in Metairie is seeking a Logistics - Customer Service Representative to work in one of their departments.

This company works with international clients. Full benefits are offered including health, dental, vision, paid-time-off, life insurance, short/long term disability, 401k with a match, and paid holidays

Duties of the Logistics Customer Service Rep include but are not limited to:

• Assist with processing freight forwarding documentation for export shipments (bills of lading, country of origin, etc.)
• Answer phone calls and make outbound calls to clients
• Receive instructions for each assigned client
• Enter client information into database
• Work with customs and assist with paperwork regarding cargo
• Issue instructions for container pickups
• Coordinate deliveries
• Receive updates from operations on process of pickups
• Review invoice information and send to accounting
• Track and trace other shipments

• 2 years of customer service experience
• Experience in logistics, transportation, or import/export preferred
• High School Diploma required Bachelor's Degree preferred
• Proficient in Microsoft Office Word and Excel (will be tested)
• Able to work in a fast paced environment
• Able to establish and maintain effective, positive working relationships